Afterhours Resources
Please call our office directly at (480) 447-9490 for further instructions about what to do if your child needs URGENT medical attention. Please note that requests for medication refills, filling out forms requiring signatures, or appointment schedule/reschedule/cancellation are NOT part of after hours care and pages will not be returned until the next business day.
Effective 6/1/2021, There is a $25.00 charge for any NON URGENT afterhours calls for nurse advice, as these questions can wait for regular business hours and abuse the purpose of the answering service. Please utilize your insurance’s free nurse advice line afterhours to avoid a service charge.
Triage advice during regular business hours is available to our patients. There is no charge for triage advice during regular business hours. Please save any non urgent questions for our triage advice and wait for a staff member to call back.
Dosing for fever reducers (Tylenol over 2months, Ibuprofen over 6months) can be found by clicking here
Exposed or sick with Covid? Information for next steps can be found here
Where should you bring your child afterhours at night or on weekends? We recommend a facility with expertise in caring for children.
When should you use an ER or an Urgent Care? These guidelines may help: http://www.phoenixchildrens.org/urgent-care/uc-vs-ed
For urgent care, the following pediatric-specific facilities may be your best bet:
PCH has several urgent cares, including an East Valley Location http://www.phoenixchildrens.org/locations/specialty-mesa
Banner Children’s Urgent Care https://www.bannerhealth.com/locations/tempe/banner-childrens-urgent-care-elliot
All Kids Urgent Care https://www.mysickkid.com/
For emergency care, the following departments have pediatric-trained emergency physicians and healthcare providers:
PCH Emergency Department is currently located on the east side of the main campus http://www.phoenixchildrens.org/locations/main-hospital-campus
PCH (East Valley) is located on the campus of Mercy Gilbert Medical Center https://www.phoenixchildrens.org/locations/phoenix-childrens-specialty-care-mercy-gilbert-medical-center
Banner Children's/Banner Desert Emergency Department https://www.bannerhealth.com/services/pediatrics/treatment/emergency-care